Strategic Consulting Group Inc is an information technology and communications consulting firm based in Calgary, Alberta, Canada.  Since 2007, we’ve helped non-profit and for-profit organizations to create dynamic and customizable technology solutions to better reach and communicate with their customers and constituents while reducing administrative time and total cost of ownership.

We believe each of our clients is unique, and our solutions are tailored to their requirements and business objectives.  Contact us today to discuss your technology and communications needs and learn about how we support clients like you.

What We Do

Managed Web Presence

  • Professionally designed websites using industry best practices, and leading content management software for ease of editing.
  • Customization of design and display to match organizational branding guide.
  • Enterprise-grade web hosting including burstable capacity resources for peak traffic times (such as major announcements or system launches).
  • Secure Sockets Layer (SSL) security to ensure data encryption and optimize customer trust.
  • Core site Search Engine Optimization as well as custom tailoring to ensure continued reception of site authenticity from Google Search, and integration with all Google properties to boost organic search referrals.
  • Installation and support for website functionalities such as event registration and payment, classified ads, dynamic calendars, bookings, and many others.
  • Development of custom forms and workflows for customer inquiries, sales, surveys, or intakes for other channels. Connections to other web applications and platforms.
  • Dynamic linkages with social media to automate consistent messaging across platforms, and drive traffic to your web presence.
  • Backed with customer-focused support based in Canada to help you reduce staff time managing your website, create new functionalities, and pull in custom development resources when needed.

Online Communication and Collaboration Tools

  • Provision of hosted email addresses, or integration of Microsoft 365 or Google Suite collaboration systems, including migration from legacy email providers.
  • Management of email reputation for mass-email messages, including compliance with CASL legislation, automated subscription management, and delisting of blacklisted or blocked addresses from common email providers such as Gmail, Telus, Shaw, Yahoo, Hotmail, and Outlook.com.
  • Feature-rich Voice-over-Internet-Protocol (VoIP) telephone services and support for local and toll-free numbers including automated attendant, voicemail to email, call transfer and forwarding to other numbers, SMS texting, virtual fax, automatic dialing-announcing services, and many more.
  • Professional provisioning and support of all common online video conferencing and meeting suites.

Web Applications-as-a-Service

  • Large selection of turnkey applications to manage the business needs of modern associations and organizations including member management, online registration and ecommerce, homeowners association management, customer/constituent relationship management, custom databases, facility rental management, sports league management, and many more.
  • Strengthen implementation and organizational buy-in with a comprehensive plan for your organization to:
    • professionally manage application setup
    • create documentation of customer and staff process and procedure
    • develop customizations to meet business practices
    • utilize secure and reliable hosting
    • automate backup processes and build a disaster recovery plan
    • migrate data and workflows from existing systems
    • create messaging to end users to manage customer expectations 
    • contractually guarantee system support for staff members and power users
    • establish a process for long-term upgrades and support to enhance system security, performance, and functionality
  • Automate time consuming administrative processes and reduce human error and staff costs by developing forms and workflows for customer purchases, database updates, or process intake. Customize functions and language to meet business practice. 
  • Start with flexible, off-the-shelf software to reduce initial development costs, and engage developers only when necessary to customize or code extensions to the software.
  • Secure Sockets Layer (SSL) security to ensure data encryption and optimize customer trust.
  • Backed with dedicated support based in Canada who knows your organization, software, customizations, and business practices and seeks to help you make the most of your technology investments.