Getting Started with Email Hosted by Strategic Consutling Group Inc.

When your new email account hosted by Strategic Consutling Group Inc. is setup, you may wish to get started by logging into Webmail in order to change your password and set up your personal preferences.  This tutorial will walk you through how to log in for the first time.

In order to set up your email account, you’ll need to know your email address, and the password for it (this was provided to you either by Strategic Consutling Group Inc. directly, or by your website administrator).

Note: if you attempt to log in using incorrect credentials, our system will lock you out after five attempts.  This will mean that you will no longer be able to see any website or application hosted by our company.  If this happens, please send us an email and we will unlock your account.

Logging in

To log in, go to https://server.strategicconsultinggroup.ca/webmail You may see this message below.  It may automatically clear.  If it does not, follow the instructions below.

cp_login_11

If you see this message and are trying to log in from work, click that you are behind a firewall that blocks port 2096.  If you are logging in from home click that you are NOT behind a firewall blocking port 2096.

(Note if you are at work, you may get a certificate warning after you clicked that you are behind a firewall.  This is OK – click to continue).

Entering your Email and Password

Enter your email address and password as provided to you.  Click Log In.

Screen Shot 2016-06-22 at 5.40.46 PM

Two Different Views

After you are logged in, you may see one of two different views depending on when you became a client of Strategic Consutling Group Inc.

Screen Shot 2016-06-22 at 5.43.26 PM This is the classic view.

Screen Shot 2016-06-22 at 5.43.43 PMThis is the modern view.

To read your email click Roundcube

Roundcube is a application on our server that allows you to read your email and is very feature rich (supports folders, search, photos, rich text etc.)

If you wish, you can also view your email from your computer using a email client (eg. Microsoft Outlook, Apple Mail etc.).  Most clients will automatically configure to get your email.  Contact us if you need specific help setting this up.  In general, the settings you’ll need are:

  • Account Type: IMAP
  • Username: your email address
  • Password: as sent to you
  • Incoming/Outgoing Server: server.strategicconsultinggroup.ca
  • SSL is required for both outgoing and incoming servers.

Specific instructions for setting this up on your iPhone are at the bottom of the page.

If you plan to use Roundcube for reading email on your computer, you may want to set up a few common settings.  More information is here.

Other features of the home page

On the home page you can also access a number of features.  These are listed as buttons on the classic view, and are under the dropdown menu below your email address in the modern view.  With these features you can:

  • Password and Security – change your password
  • Forwarding Options – forward this email account to another email account of your choosing (e.g.. your personal email)
  • Autoresponders – set automatic replies if you are going to be away and not checking the account.
  • Configure Mail Client – this area contains instructions for setting up your computer’s mail client (eg. Outlook) to get your email, or your phone to get your email.
  • Configure Contacts and Calendars – this area contains instructions for syncing your compute’s calendar and contacts list with your email.
  • Email Filtering – this area allows you to set rules for how your incoming email is sorted (eg. move emails from president@yourwebsite.com to a folder called “President”).
  • Email Trace – this area allows you to trace an email you sent
  • Update Contact Information – this area allows you to set what is shown for contact information to you for other email users in your organization.

Next step –> Add Email to your iOS device

Next step –> Add Email to Microsoft Outlook

Next step –> Setup Roundcube Webmail